For buyers
Common questions
We serve roasters and coffee businesses as well as offices. Jump to office & cafe questions if that's you.
Wholesale & Green Beans
Who can buy from Gonzalez Brothers?
We supply specialty green coffee to roasters, cafés with in-house roasting, and coffee businesses across the UK and Europe. Create a free trade account to access full pricing and place orders — we’ll ask for your business details and verify your account, typically within one business day.
What's the minimum order for green beans?
Minimum order quantities vary by lot and are shown on each listing — typically starting from 5kg for micro-lots and 30kg or 60kg for larger lots. We also offer smaller sample sizes so you can cup and evaluate before committing.
How does sample requesting work?
Browse our catalog, select the lots you're interested in, and request samples directly through your account. We ship 100g–250g samples within 5 business days. Samples are complimentary for registered wholesale accounts.
What does SCA 84+ mean?
The Specialty Coffee Association (SCA) uses a 100-point scale to grade coffee quality. Scores of 80+ qualify as specialty grade. We only list lots scoring 84 or above — placing them firmly in the specialty tier with complex, distinctive flavour profiles.
What are your payment terms?
Payment is due within 30 days of the invoice date. All prices are in GBP and exclusive of VAT. We accept bank transfer (BACS/CHAPS) and credit card.
How long does delivery take?
UK delivery is typically 1–2 business days. Orders over £100 (ex. VAT) qualify for free UK shipping with full tracking. EU and international delivery times vary — contact us for a quote. For orders outside the UK, customs duties and import taxes are the buyer’s responsibility.
What bag sizes and packaging do you offer?
Our coffees are available in 5kg, 10kg, 30kg, and 60kg bags depending on the lot. All green coffee is stored in climate-controlled conditions and shipped in GrainPro-lined jute bags to preserve freshness and quality.
What if the coffee doesn't match the sample?
We stand behind the quality of every lot. If goods arrive damaged, contact us within 48 hours of delivery with photographs. If an order is materially incorrect, notify us within 5 business days. We'll assess the claim and offer a replacement or credit where validated.
Do you carry certified coffees?
Some of our lots are sourced from certified producers — details and documentation are shown on individual listings. Our primary focus is cup quality and direct relationships with producers. Many of our partner fincas follow sustainable practices that go beyond certification requirements. Contact us for specific certification documentation.
What does 'direct trade' mean?
We work directly with partner fincas in the Ecuadorian Andes — no middlemen, no commodity exchanges. We visit regularly and negotiate prices that reward quality. This means better prices for farmers, full traceability for you, and unique lots you won't find elsewhere.
Can we visit the fincas?
Yes. We organise origin trips for wholesale partners to visit the farms, meet the producers, and cup coffee at source. Get in touch to learn about upcoming trips.
Office & Cafe Coffee
How much coffee does my office need?
A good rule of thumb is 10–15g per cup. For a team of 20 drinking 2 cups a day, that’s roughly 2–3kg per week. We’ll help you estimate the right amount based on your team size and habits.
What grind options do you offer for offices?
We offer whole bean, filter, espresso, and cafetière grinds. If you’re not sure which is right for your setup, just let us know what machine or method you use and we’ll recommend the best option.
Can our office try before committing?
We’re happy to include a complimentary sample selection with your first order, subject to availability, so your team can discover what they love. There’s no long-term commitment — if it’s not right, just let us know.
How does office delivery work?
We roast fresh and typically dispatch within one business day. Orders over £100 (ex. VAT) qualify for free UK delivery with full tracking. You choose your schedule — weekly, fortnightly, or monthly.
Is there a minimum order or contract for offices?
No long-term contracts. You can adjust your order, skip a delivery, or cancel at any time.
Can we rotate between different coffees?
Absolutely. We can set up a rotation so your team experiences different single-origins, blends, and new varieties with each delivery. It’s a great way to keep things interesting.
How is my data handled when I enquire?
When you submit an office coffee enquiry, we collect your name, email, company, and any details you provide to respond to your request. We will not use your details for marketing without your explicit consent.